From a design perspective, a workflow is the process description of how tasks are done, by whom, in what order and how quickly.
From an operational perspective, a workflow is comprised of how tasks are structured, which resources are required to perform them, their order, how they are synchronized, how information flows to support the processes and tasks within, how tasks are being tracked and how long it takes to complete those processes and tasks.
For example in the Human Resources Application New Hire Process, the Workflow is defined by the Tasks of the new hire cycle. The series of tasks necessary to complete the new hire cycle denote the Workflow.
DocuPhase, alone, has the capability to support “Ad Hoc Workflow” based on its routing capabilities where operator decisions determine the flow of work.
The Progression product allows a fully automated workflow controlled and enforced by embedded business rules to be designed so that it extends the DocuPhase capabilities to operationally use automated workflow to streamline and use improved business processes.